“Fine. Here’s your stupid letter,” I said the next time we talked. “Can you please make the threatening emails go away? You’re scaring people.” “Yes. I’ll send it over to the tax team right away.”

You guys, I really love Gusto. It’s not the fanciest tool out there. And it’s not cutting-edge anymore. That damned pig has been marching for over a decade at this point. But they’re really, really good at what they do. In that way that competence is often invisible. Until you see how someone else does it. I helped a client migrate from ADP Run to Gusto this week. Run is like ADP’s sh!tty knock-off Gusto. (They don’t like it when you call it that. A miffed ADP manager once pointed out to me...

In this product, there’s more than one way to do everything. You can customize your dashboard layout to show whatever widgets you want in whatever layout you want. The sidebar menu is like a used book store. You have tabs at the top, tabs on the side, and nested menus to the right of that.