top of page


Your new hire doesn’t need more training. They need a translator.
Putting words to those operating principles won’t just help someone ramp faster. It gives your whole team a shared language to spot and fix misalignments.
Claire Baker
1 min read


5 ways your operations are holding you back
Ops drag isn’t obvious at first, but it compounds quickly. Fortunately, small systems create big leverage. And a few smart fixes now can save you from spending your days scrambling as you grow.
Claire Baker
2 min read


A case study in bad optics
Meanwhile, mistrust over the final paycheck was just one in a list of disagreements leading to a quickly deteriorating relationship
Claire Baker
4 min read


Meal and Rest Breaks: A Case Study
Everyone understands the need for workers to be able to take breaks during their shift, but meeting those requirements in a dynamic business
Claire Baker
5 min read


Meal and Rest Break Regulations by State
Breaks shorter than 30 minutes aren't required under Federal law. Breaks under 20 must be paid and included in overtime, PTO, and FTE calcul
Irshad Ullah and Claire Baker
7 min read


PEO or no? A deep dive into payroll models
Running the People side of your business takes a lot of work, but hiring a PEO comes with trade-offs that you may regret later.
Claire Baker
7 min read


Hacking HR complaints for better company culture
Many topics that fall under HR are subjective and have some element of unconscious bias at their core, making them a natural magnet for empl
Claire Baker
5 min read


The Essential Elements of a Successful Onboarding Program
A thoughtful new hire onboarding program is critical for a team member’s engagement and productivity throughout their lifecycle at your comp
Claire Baker
6 min read


Spin up new hires quickly in 9 steps
The impressions that employees form in their first week lay the foundation for their long-term opinion of the company.
Claire Baker
12 min read
bottom of page