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What is a registered agent?
Your registered agent is just someone in another location that is authorized to accept mail for you. That's it.
Claire Baker
2 min read


What's with the New York taxing at the "convenience of the employer?"
If you work remotely for a company based in New York but you live and work outside of New York, then you pay taxes as if you're a New Yorker.
Claire Baker
2 min read


What's the best payroll software for my business?
Because some of a company's most sensitive and highly-regulated data flows through the HRIS, very few people get full insight into everything that’s happening in the platform. HR software is a pretty blind item. You don’t get to try before you buy.
Even with the providers who give you a sandbox, it’s hard to get a true sense of performance until you have live data.
Claire Baker
2 min read


How do I break through a customer service stalemate with my payroll provider?
How does this even slip through? For THREE YEARS? Part of it had to do with a quirk of how taxes work in reciprocity states like Wisconsin. Part of it was because state agencies don’t talk to each other. And implementation teams aren’t tax experts. And some payroll providers don’t have enough error flags for situations like this. And humans are flawed. They make mistakes.
Claire Baker
2 min read


My experience with Paylocity
Have you ever wondered what it would be like if you threw five cats in a bag and asked them to run your payroll? Or have you already tried Paylocity?
Claire Baker
5 min read


How do I pay employees outside the US?
There’s more to the difference between an employee and a contractor than whether the company withholds taxes.
Claire Baker
2 min read


What's it gonna take to get someone to fix this problem?
To get this one solved, I had to engage Claire-en mode. I demanded to speak to a manager. When the first person wouldn’t call a manager, I hung up and called again.
Claire Baker
2 min read


My opinion: Why I hate ADP most of all
You know why their checks are cut by ADP? Because most of them work at big, old companies and switching payroll providers is really, really hard at that size. And because people don’t know any better.
Claire Baker
7 min read


Is a PEO really worth it?
The PEO issues the paycheck, but you pay the wages, taxes, and employer portion of benefits. Since the PEO is the employer on paper, they handle registering for state agencies and tracking compliance laws. And because PEOs can pool all of their client-employees, you get access the more affordable and flexible large-group benefits.
Claire Baker
4 min read


Justworks: My experiences
Justworks just works. Whether you’re reading that sentence positively or negatively, you’re right.
Claire Baker
4 min read


Why does it take so long to get my first paycheck?
Here’s why your paycheck takes so long: Many companies pay in arrears. Which is a fancy way of saying that there’s a gap between the end of the pay period and when you actually get paid. If you’re paid hourly, there’s literally no way to get you paid without a gap. Here’s what’s happening in that time:
Claire Baker
2 min read


Can learning about payroll taxes be fun?
Your dark and mysterious payroll past comes back into your life. Another notice. Something unreadable. You thought you'd left this all behind. But here it is again. Your pulse quickens. You're back under the tax agency's smoldering gaze. And this time, they won't take no for an answer.
Claire Baker
1 min read


Rippling: My experience
I just really, really love Rippling. Because I’ve used it. And I’ve used its competitors. And, in my opinion, Rippling is better. At (just about) everything.
Claire Baker
6 min read


Why does HR care that I moved?
When you move, the old taxes need to be discontinued and the new ones added. This is true, even if your office stays in the same place. Or if you work from home. Especially if you work from home. If you don’t fix it soon, the state is going to send you a whopper of a bill when you file your tax return.
Claire Baker
2 min read


What happens if I claim too many dependents on my W4?
Hey, Tyler. I noticed you have seven dependents on your tax form. Usually those would be people in your immediate family who share your living expenses and rely on your income, like a spouse and kids. Are you sure that all of these people would actually be considered dependents for tax purposes?
Claire Baker
2 min read


Gusto vs. Bamboo for small business payroll: My opinion on which is better
For my small business clients (who aren’t considering a PEO), the decision often comes down to Bamboo or Gusto. Both Bamboo and Gusto have clean, easy-to-understand user interfaces with cute graphics that really do make dry and stressful processes less intimidating and occasionally “delightful.”
Claire Baker
5 min read


What's the difference between gross and net pay?
I’ve worked on the payroll of more than 100 different companies. There’s one question I get all the time. What’s the difference between gross and net pay?
Claire Baker
1 min read


Deel: My experience
Deel is like if a pickup artist did payroll. Deel is the stereotypical tech-bro, “move fast and break (your) things,” the-rules-are-for-thee-and-not-for-me, all-glitz-no-substance disappointment. It looks pretty in the demo, even if those fancy buttons and cool apps never work as expected.
Claire Baker
3 min read


How does OBBBA treat daily overtime? (Who knows?)
When you work overtime, you’re paid time and a half. The OBBBA only applies to the “and a half” portion of your pay. The OBBBA only applies to federal overtime, or hours worked beyond 40 hours in a week.
Claire Baker
2 min read


Do I need a PEO to handle multi-state payroll?
Many companies with fewer than 200 people will literally sign away legal control of their employees and pay multiple times more for payroll services. Just so they don’t have to think about state tax settings.
Claire Baker
2 min read
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