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Can I really be my "authentic" self at work?
We each have our own voice. Not that bland, polished, HR voice that performs respect by never expressing an opinion. Strong opinions on how companies’ decisions shape our lives in meaningful ways.
Claire Baker
1 min read


Why should I make accommodations for one person?
We ran together, but no one could run the race for her. She had to cover the distance on her own two feet. Hundreds of other people ran the same route as we did. She just needed one of those people to do it with her. And I got to be that runner.
Claire Baker
2 min read


How long should a former employer get to ruin your life?
But why would someone take a 40+% pay cut by choice? That time must be more valuable than money. There are plenty of reasons besides laziness why this might be true.
Claire Baker
2 min read


Why should someone with a disability cut to the front of the line?
Rudeness bothers me. It occurred to me that I could refuse in protest. Make everyone wait until the woman came out of the handicapped stall so we could all stare her down as she washed her hands.
Claire Baker
2 min read


Why soft power gets better results
It takes strength to show calm, respect, and humanity to someone who isn’t giving it back or "did this to themselves." It takes discipline to hold space and structure until order is restored.
Claire Baker
2 min read


Is it underperformance or a need for accommodation?
Your organization isn’t a spreadsheet. You can’t just delete the cells with numbers you don’t like.
Claire Baker
2 min read


Why won't my boss help with my burnout?
It’s not that people don’t care, they just don’t know what to do about it. And the job still needs to get done.
Claire Baker
2 min read


When is taking accountability bad for business?
She couldn’t control the mayhem upstream, but somehow she was the one apologizing.
“Have you ever heard of a ‘blameless post-mortem’?” I asked. It’s a concept that I learned from software companies. When a bug causes a major incident, the review isn’t about a bad line of code but the whole causal chain.
Claire Baker
2 min read


When does "culture fit" go too far?
This story still makes me laugh... and haunts me to this day. Is a boundary still a boundary if only one person asserts it? Or is it rebellion?
Claire Baker
2 min read


Career hack: Level down to level up
What started as a step back became a growth hack. When it came time to brand my service, I knew exactly what I was good at, where there was a gap, and what people would pay for.
Claire Baker
2 min read


Why the linchpin doesn't get promoted
Companies don’t reward you for masking dysfunction. They rely on it. They reward the person patching it up with even more responsibilities. Not the kind that come with a promotion, but responsibilities that come with with more fire drills and more late nights.
Claire Baker
2 min read


How to tell if you're wasting your career at a crappy job
“Everything is broken and I hate it here.” Have you ever worked at one of those places where the work-arounds become the job? Onboarding someone new isn’t about learning your product or roadmap. It’s about learning where the landmines are, how to use The Beast and navigate the playbook.
Claire Baker
2 min read


What is HR's role in preparing their teams for AI?
I get it. All this talk about replacing humans with machines is anxiety-inducing. Especially to those of us who work in a fields built on people, like HR and People Ops. It just means that you can program it using the same language you use to talk to your team or your kids.
Claire Baker
2 min read


How to self promote without making it about you
Self-promotion isn’t about ego. It’s a kind of management.
It took me too long realize that self-promotion isn’t selfish. Staying heads-down just makes me easier to underestimate and overlook. If I didn’t tell people about my skills, they wouldn’t know when to bring me in so I could have the most impact. Or when to just get out of my way and let the magic happen.
Claire Baker
2 min read


Do I need an HR certification?
Certifications like SHRM and HRCI that over-rely on recall without nuance only magnify this false sense of authority. Like passing the exam makes you Solomon or something.
Claire Baker
2 min read


The dangers of AI notetaker apps
Let me give you a “hypothetical” example that has definitely never happened in real life. It’ll make your blood run cold.
Claire Baker
2 min read


The taboo against PTO and the weakness it reveals
When teams don’t plan for leave, the work gets spread across people already maxed out. That’s not “lean,” it’s a recipe for burnout.
Claire Baker
2 min read


FLSA is more than salary
Most teams treat FLSA salary exemptions as a payroll hack. But you need to do more than pay someone a flat rate for them to be exempt from overtime.
Claire Baker
2 min read


A case for hiring candidates from nontraditional backgrounds
I was sending out resumes, but I was having a really hard time breaking back into the corporate world. I was typecast as "out to recess." No one wanted to give me a chance at a "serious" job.
Claire Baker
2 min read


5 lessons about leadership I learned from my dog
Just like us, dogs align themselves with power. Oscar intuitively knows who the pack follows. Once he knows who’s the boss, he tries to win them over just like everyone else does.
Claire Baker
2 min read
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