We each have our own voice. Not that bland, polished, HR voice that performs respect by never expressing an opinion. Strong opinions on how companies’ decisions shape our lives in meaningful ways.

Earlier this year, someone had an idea. "What if we brought more people into the conversation? What if we... started a podcast?"

That’s what it feels like when I get pulled in to clean things up when someone’s been sloppy. The damage has already been done. Nothing I can do about that. But someone’s got to manage the fallout.

But what passes for “security” in these agencies is a cruel joke. It is no more realistic for you to expect me to tap Mr. or Ms. Business Owner on the shoulder and hand them the phone than it is for me to demand that you tap the governor on the shoulder and get him/her on the phone. 

The many layers of humans and technology that go into insurance deductions can make it hard to track down where the problem is. And because of the old school systems insurance companies still use, it can be like traveling back in time. 

Nearly everything that happens in the company goes through payroll. And the person managing it needs to have the skills of an accountant, IT, lawyer, insurance agent, and operations manager, all rolled into one.

We ran together, but no one could run the race for her. She had to cover the distance on her own two feet. Hundreds of other people ran the same route as we did. She just needed one of those people to do it with her. And I got to be that runner.

You run a draft payroll the regular way to get the numbers, enter the gross pay into an off-cycle payroll, and it spits out a number that’s off by 17¢ from what regular payroll said.  Why? Whyyyyy?

It drives me crazy when people treat a company’s FEIN (Federal Employer Identification Number) like it’s a big secret. FEINs are public information.