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How to address a drug and alcohol policy in your handbook without being a prude
A prudish policy would just be ignored. Policies that everyone ignores are unenforceable. And you don't want to be a party pooper. When I write a handbook, I think about the situations where the policy will come up. I ask questions like "Under what circumstances would someone get in trouble for this? What frameworks can I give them to make decisions that won’t get them in trouble? What guidelines can I give a manager if they needed to hold someone accountable to this policy?"
Claire Baker
2 min read


How do I write a handbook policy that is compliant in multiple states?
Every decision looks different in the abstract vs. when you have a real person sitting in front of you. If fairness requires that someone makes a decision that feels shitty, give your decision-makers the context that they need to follow the policy (and still sleep at night).
Claire Baker
2 min read


How to write a handbook that people actually read
Your handbook should help people make decisions. Not just disciplinary decisions. The handbook should draw bright lines where possible, and give guidance for situations that are unclear. Your handbook should give guidance on the unspoken habits your organization runs on.
Claire Baker
2 min read


Why do hourly workers accrue time off?
Hourly workers often accrue time off based on the time actually worked, which may or may not be under their control.
Claire Baker
2 min read


Using policies to operationalize your values
Connecting your policies to your values strengthens the power of each. Here are some practical tips for making it happen.
Claire Baker
9 min read
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