Putting words to those operating principles won’t just help someone ramp faster. It gives your whole team a shared language to spot and fix misalignments.

Ops drag isn’t obvious at first, but it compounds quickly. Fortunately, small systems create big leverage. And a few smart fixes now can save you from spending your days scrambling as you grow.

You don’t need HR. You need infrastructure. And a little foresight before the next fire drill. You can't scale on vibes and Airtable alone. 

These problems don’t show up right away. They lie in wait until someone balances the books and notices thousands of dollars missing. 

The company had built an "inclusive" culture that didn’t distinguish between employees and contractors. The systems were set up to put a fig leaf over the fact that there were two classes of team members.

Meanwhile, mistrust over the final paycheck was just one in a list of disagreements leading to a quickly deteriorating relationship

Don't put up with a broken back office just because you don't want to deal with HR. A fast-growing startup needs someone with the operational range AND depth to think on their feet.

If your team is always reacting, you’re not scaling—you’re surviving. The embassy had her visa application for 10 months, but they only...