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Is it okay to reduce your schedule without taking FMLA?
Is it okay for an hourly employee to work 30 hrs/week (instead of 40) for 3 weeks due to illness without taking intermittent FMLA? Their manager is cool with it and the employee doesn't want to take PTO.
Claire Baker
2 min read


Do you really need a PEO? Here’s how to tell
A PEO is an insurance broker, a guardrail, and a payroll provider. But it’s not a brain. Some people need a PEO. Some need a person.
Most don’t know which they are.
Claire Baker
6 min read


How do I combine sick and vacation time and still comply with state sick time laws?
I spoke to someone last week who was confused about how to administer her company’s sick leave policy. This HR person (or should I say “truancy officer”?) was essentially blocking people from using their time and then deleting it before they could. That’s not how that works.
Claire Baker
2 min read


Why doesn't payroll automatically update your "worked in" location when you change your address?
Did you know: Payroll doesn’t update tax settings automatically when someone moves. If you live somewhere where it’s common to commute across state lines, having different settings for where someone lives and works seems natural.
Claire Baker
3 min read


Is unlimited PTO really "unlimited"?
Somewhere between two weeks and thirty years, it has to become something else.
Claire Baker
2 min read


The dangers of AI notetaker apps
Let me give you a “hypothetical” example that has definitely never happened in real life. It’ll make your blood run cold.
Claire Baker
2 min read


FLSA is more than salary
Most teams treat FLSA salary exemptions as a payroll hack. But you need to do more than pay someone a flat rate for them to be exempt from overtime.
Claire Baker
2 min read


FMLA is outdated in a remote world
And yet, if 50 of your employees can’t meet at Applebees after work, someone taking leave might not have legal job protection. Even if the work is covered. Even if the team has capacity. Even if the impact is minimal.
Claire Baker
2 min read


The Parental Leave Trap: Employee handbook edition
Parental leave combines the most complicated parts of HR into one policy: protected classes, disability, paid time off and sick time, obscure payroll esoterica, employees who are "active" but not "working" (and sometimes don't come back when you expect), insurance (policy details, deductions, and a qualifying event), onboarding and offboarding (maybe more than once per person), a bajillionty federal, state, and local laws, many of which conflict
Claire Baker
8 min read


FMLA isn't a paycheck
People often confuse their job being 𝗽𝗿𝗼𝘁𝗲𝗰𝘁𝗲𝗱 (by FMLA, etc.) with getting 𝗽𝗮𝗶𝗱. It's a common mistake. I'm sorry. I really am. I know you're going through a lot. I hate delivering this message when it's already too late.
Claire Baker
2 min read


🕵️♀️ The case of the vanishing employee data
This wasn’t payroll. It was a cold case. Policies contradicted payroll data. Contracts were locked behind sharing permissions from people who’d left the company. Folder names were gibberish. People paid hourly were getting flat rates with no timecards to confirm overtime. A million Scribe docs with no annotations. Hours of 20-minute videos with no transcripts.
Claire Baker
2 min read


When "But we're a startup" isn't cute
Founders love to say, “But we’re a startup.” Like sloppiness is a badge of honor. It's less cute when it comes up in diligence. Here are three dumb mistakes that could have tanked a deal, and the simple fixes that saved them.
Claire Baker
2 min read


"This is fine" ... except it wasn't
As an HR department of one, she’d created an environment where people loved to work. I was called in because they were having trouble with a few vendors. And as usual, the problem wasn’t the vendors, but how the company was using the tools.
Claire Baker
2 min read


When confidentiality goes wrong
Termination isn't just a button in your HRIS. It's a tightly regulated event. It's the kind of process where everyone is watching. That’s why HR and managers feel so much pressure to keep it confidential. But too much confidentiality means the people responsible for execution don’t have enough time to get it right.
Claire Baker
2 min read


Case Studies: A confession
If you're thinking, "But wait, that sounds like my company..."
That's the point.
These situations come up in all kinds of companies. They're as common as meetings that could have been emails.
Claire Baker
1 min read


Hacking a health plan: Finding flexibility in a QLE
I don't know who needs to hear this, but Qualifying Life Events (QLEs) aren't written in stone.
Claire Baker
3 min read


When "winging it" stops working
You don’t need HR. You need infrastructure. And a little foresight before the next fire drill. You can't scale on vibes and Airtable alone.
Claire Baker
2 min read


A case study in bad optics
Meanwhile, mistrust over the final paycheck was just one in a list of disagreements leading to a quickly deteriorating relationship
Claire Baker
4 min read


You don't need HR, you need help
Don't put up with a broken back office just because you don't want to deal with HR. A fast-growing startup needs someone with the operational range AND depth to think on their feet.
Claire Baker
1 min read


When the Worker's Comp Board goes overboard
A man claiming to represent the New York Workers' Comp Board had shown up at my client's home in upstate New York, demanding proof of coverage. It would have been laughable, except that it was real.
Claire Baker
2 min read
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