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FMLA isn't a paycheck
People often confuse their job being 𝗽𝗿𝗼𝘁𝗲𝗰𝘁𝗲𝗱 (by FMLA, etc.) with getting 𝗽𝗮𝗶𝗱. It's a common mistake. I'm sorry. I really am. I know you're going through a lot. I hate delivering this message when it's already too late.
Claire Baker
2 min read


🕵️♀️ The case of the vanishing employee data
This wasn’t payroll. It was a cold case. Policies contradicted payroll data. Contracts were locked behind sharing permissions from people who’d left the company. Folder names were gibberish. People paid hourly were getting flat rates with no timecards to confirm overtime. A million Scribe docs with no annotations. Hours of 20-minute videos with no transcripts.
Claire Baker
2 min read


When "But we're a startup" isn't cute
Founders love to say, “But we’re a startup.” Like sloppiness is a badge of honor. It's less cute when it comes up in diligence. Here are three dumb mistakes that could have tanked a deal, and the simple fixes that saved them.
Claire Baker
2 min read


"This is fine" ... except it wasn't
As an HR department of one, she’d created an environment where people loved to work. I was called in because they were having trouble with a few vendors. And as usual, the problem wasn’t the vendors, but how the company was using the tools.
Claire Baker
2 min read


When confidentiality goes wrong
Termination isn't just a button in your HRIS. It's a tightly regulated event. It's the kind of process where everyone is watching. That’s why HR and managers feel so much pressure to keep it confidential. But too much confidentiality means the people responsible for execution don’t have enough time to get it right.
Claire Baker
2 min read


Case Studies: A confession
If you're thinking, "But wait, that sounds like my company..."
That's the point.
These situations come up in all kinds of companies. They're as common as meetings that could have been emails.
Claire Baker
1 min read


Hacking a health plan: Finding flexibility in a QLE
I don't know who needs to hear this, but Qualifying Life Events (QLEs) aren't written in stone.
Claire Baker
3 min read


When "winging it" stops working
You don’t need HR. You need infrastructure. And a little foresight before the next fire drill. You can't scale on vibes and Airtable alone.
Claire Baker
2 min read


A case study in bad optics
Meanwhile, mistrust over the final paycheck was just one in a list of disagreements leading to a quickly deteriorating relationship
Claire Baker
4 min read


You don't need HR, you need help
Don't put up with a broken back office just because you don't want to deal with HR. A fast-growing startup needs someone with the operational range AND depth to think on their feet.
Claire Baker
1 min read


When the Worker's Comp Board goes overboard
A man claiming to represent the New York Workers' Comp Board had shown up at my client's home in upstate New York, demanding proof of coverage. It would have been laughable, except that it was real.
Claire Baker
2 min read


Meal and Rest Breaks: A Case Study
Everyone understands the need for workers to be able to take breaks during their shift, but meeting those requirements in a dynamic business
Claire Baker
5 min read


Meal and Rest Break Regulations by State
Breaks shorter than 30 minutes aren't required under Federal law. Breaks under 20 must be paid and included in overtime, PTO, and FTE calcul
Irshad Ullah and Claire Baker
7 min read


PEO or no? A deep dive into payroll models
Running the People side of your business takes a lot of work, but hiring a PEO comes with trade-offs that you may regret later.
Claire Baker
7 min read


How small teams stay compliant (or not)
You don’t need to live like this help is available. 🛟 Hiring an outside HR compliance consultant can help you identify the gaps in your co
Claire Baker
14 min read


Hacking HR complaints for better company culture
Many topics that fall under HR are subjective and have some element of unconscious bias at their core, making them a natural magnet for empl
Claire Baker
5 min read


5 reasons why compliance is important for businesses
Prioritizing compliance can not only help keep your company out of legal and financial trouble, it can help you attract and retain loyal cus
Claire Baker
6 min read
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