When someone doesn’t know the industry jargon in a work setting, we think it discredits them. But you don't need fancy buzzwords to have eyes to see. Different vocabulary just means they come from a different context.

That's what leadership looks like: Putting aside your own experiences and recognizing when it isn't about you. Because, as we explained in that meeting, bias has no place in the workplace.

For my whole career I’ve been surrounded by brilliant people with access to capital who know how to turn ideas into money. I always thought there was some magic to it. That they knew something I didn’t. But these days, I’m discovering something. If I don’t tell these brilliant people that I’m not their peer, they don’t notice.

Truth: Working at a startup is different from working at a BigCo Inc. Myth: There’s some magical secret to it.

Rudeness bothers me. It occurred to me that I could refuse in protest. Make everyone wait until the woman came out of the handicapped stall so we could all stare her down as she washed her hands.