Putting words to those operating principles won’t just help someone ramp faster. It gives your whole team a shared language to spot and fix misalignments.

Ops drag isn’t obvious at first, but it compounds quickly. Fortunately, small systems create big leverage. And a few smart fixes now can save you from spending your days scrambling as you grow.

Don't put up with a broken back office just because you don't want to deal with HR. A fast-growing startup needs someone with the operational range AND depth to think on their feet.

If your team is always reacting, you’re not scaling—you’re surviving. The embassy had her visa application for 10 months, but they only...