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Can work force me to stay?
If you’ve been trapped in your workplace unable to leave,
eating Doritos from the vending machine for dinner and sleeping under your desk, should you be paid for that time?
Claire Baker
2 min read


What were startups like in the colonial era?
And speaking of equal opportunity, pirates welcomed escaped sailors from marginalized identities, giving them opportunities for advancement that they never would have had in the navy or merchant marines. Lady-pirates could even become captains, like Ching Shih, who led a fleet of 1,200 ships and a workforce the size of Morgan Stanley. You could call it D-E-Aye-aye-matey.
Claire Baker
2 min read


Can I report my bad boss?
So your boss sucks. They play favorites. They make arbitrary decisions and everyone knows they have no idea what they’re doing. They change rules on a whim. You’re right. Your boss sucks. But they’re probably not doing anything illegal. They're just bad at their job.
Claire Baker
3 min read


My boss is a jerk. What should I do?
In most cases, your boss wasn’t evil. You just didn’t get along. Good thing you don’t have to anymore. Even if your boss did do something super illegal, you don’t always get justice. Even if you did get justice, it doesn’t undo the awful thing that happened to you. It’s better to get out of the situation. Keep the awful thing from happening in the first place.
Claire Baker
1 min read


What's the connection between office holiday parties and union busting?
A hundred years ago, in the heyday of unions, non-unionized businesses needed a way to make their low wages, long shifts, and poor working conditions look a little more attractive. So they did what lazy corporate wonks have done to increase morale since the beginning of time: They threw a pizza party.
Claire Baker
2 min read


How to write a handbook that people actually read
Your handbook should help people make decisions. Not just disciplinary decisions. The handbook should draw bright lines where possible, and give guidance for situations that are unclear. Your handbook should give guidance on the unspoken habits your organization runs on.
Claire Baker
2 min read


The intrigue of a back-stage blunder
Hiring the right people is only one ingredient to elite operations. Excellence is also about preventing the circumstances that leave room for mistakes. The procedures for putting down the CAUTION WET FLOOR signs that prevent the slip-and-falls of history.
Claire Baker
2 min read


How adult ADHD shows up at work
The same tendency that makes it difficult to structure Google Drive folders also leads to creativity. Neuro-atypical brains make connections between things that other people wouldn't see.
Claire Baker
2 min read


How to work with difficult people?
You may see them as a perfectionist. Overbearing. High maintenance. A control freak. Nit picky. Difficult. It’s exhausting. You may avoid them. Or resent them. Since strivers are often high achievers, they tend to land in positions of power, putting their unrealistic expectations on you.
Claire Baker
2 min read


How do I deal with workplace burnout?
Hard work isn’t the only ingredient to burnout. All work and no play can even be invigorating under certain circumstances. But when hard work is combined with the following ingredients, it’s a recipe for burnout.
Claire Baker
1 min read


Do engagement surveys actually measure how people feel?
Do engagement surveys actually measure how people feel? Or just how much they trust you? What are people really responding to when they complete a survey anyway?
Claire Baker
1 min read


Can I really be my "authentic" self at work?
We each have our own voice. Not that bland, polished, HR voice that performs respect by never expressing an opinion. Strong opinions on how companies’ decisions shape our lives in meaningful ways.
Claire Baker
1 min read


Why soft power gets better results
It takes strength to show calm, respect, and humanity to someone who isn’t giving it back or "did this to themselves." It takes discipline to hold space and structure until order is restored.
Claire Baker
2 min read


Is it underperformance or a need for accommodation?
Your organization isn’t a spreadsheet. You can’t just delete the cells with numbers you don’t like.
Claire Baker
2 min read


Hacking HR complaints for better company culture
Many topics that fall under HR are subjective and have some element of unconscious bias at their core, making them a natural magnet for empl
Claire Baker
5 min read


Spin up new hires quickly in 9 steps
The impressions that employees form in their first week lay the foundation for their long-term opinion of the company.
Claire Baker
12 min read
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