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Your new hire doesn’t need more training. They need a translator.
Putting words to those operating principles won’t just help someone ramp faster. It gives your whole team a shared language to spot and fix misalignments.
Claire Baker
1 min read


5 ways your operations are holding you back
Ops drag isn’t obvious at first, but it compounds quickly. Fortunately, small systems create big leverage. And a few smart fixes now can save you from spending your days scrambling as you grow.
Claire Baker
2 min read


When "winging it" stops working
You don’t need HR. You need infrastructure. And a little foresight before the next fire drill. You can't scale on vibes and Airtable alone.
Claire Baker
2 min read


Commuter Benefits
Offering a commuter benefit to your employees can make a meaningful difference in your team’s quality of life, improve productivity, and pot
Claire Baker
4 min read


Hacking HR complaints for better company culture
Many topics that fall under HR are subjective and have some element of unconscious bias at their core, making them a natural magnet for empl
Claire Baker
5 min read


The Essential Elements of a Successful Onboarding Program
A thoughtful new hire onboarding program is critical for a team member’s engagement and productivity throughout their lifecycle at your comp
Claire Baker
6 min read


How to Measure the Success of Your Onboarding Program
By monitoring adherence to best practices, engagement, retention, productivity, development, and integration, you can measure the success of
Claire Baker
5 min read
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