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Can I really be my "authentic" self at work?
We each have our own voice. Not that bland, polished, HR voice that performs respect by never expressing an opinion. Strong opinions on how companies’ decisions shape our lives in meaningful ways.
Claire Baker
1 min read


The Problem Solver
That’s what it feels like when I get pulled in to clean things up when someone’s been sloppy. The damage has already been done. Nothing I can do about that. But someone’s got to manage the fallout.
Claire Baker
2 min read


Why soft power gets better results
It takes strength to show calm, respect, and humanity to someone who isn’t giving it back or "did this to themselves." It takes discipline to hold space and structure until order is restored.
Claire Baker
2 min read


Is it underperformance or a need for accommodation?
Your organization isn’t a spreadsheet. You can’t just delete the cells with numbers you don’t like.
Claire Baker
2 min read


Why won't my boss help with my burnout?
It’s not that people don’t care, they just don’t know what to do about it. And the job still needs to get done.
Claire Baker
2 min read


When is taking accountability bad for business?
She couldn’t control the mayhem upstream, but somehow she was the one apologizing.
“Have you ever heard of a ‘blameless post-mortem’?” I asked. It’s a concept that I learned from software companies. When a bug causes a major incident, the review isn’t about a bad line of code but the whole causal chain.
Claire Baker
2 min read


When does "culture fit" go too far?
This story still makes me laugh... and haunts me to this day. Is a boundary still a boundary if only one person asserts it? Or is it rebellion?
Claire Baker
2 min read


Why the linchpin doesn't get promoted
Companies don’t reward you for masking dysfunction. They rely on it. They reward the person patching it up with even more responsibilities. Not the kind that come with a promotion, but responsibilities that come with with more fire drills and more late nights.
Claire Baker
2 min read


How small teams stay compliant (or not)
You don’t need to live like this help is available. 🛟 Hiring an outside HR compliance consultant can help you identify the gaps in your co
Claire Baker
14 min read
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